Privacy Policy

Effective Date: 11/2025
 Sure Temp Heating & Air
 Location: Gainesville, Georgia

1. Introduction

Sure Temp Heating & Air (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide to us through our website, phone calls, service requests, or other communications.

2. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, phone number, email address, street address, and other details you provide when scheduling service or requesting a quote.
  • Service Details: Information about your HVAC system, maintenance history, or service needs.
  • Technical Data: IP address, browser type, device information, and browsing patterns collected through cookies or analytics tools.
  • Payment Information: If applicable, limited billing details required to process transactions securely.

3. How We Use Your Information

Sure Temp Heating & Air uses the information we collect to:

  • Schedule and provide HVAC repair, installation, and maintenance services
  • Respond to inquiries, provide estimates, and process payments
  • Send service reminders, promotions, or updates (only if you’ve opted in)
  • Improve our website and customer experience
  • Comply with applicable legal and safety requirements

4. Sharing Your Information

We do not sell, trade, or rent personal information. We may share limited data only when necessary to:

  • Work with trusted service providers who help operate our business (such as scheduling software or payment processors)
  • Comply with legal obligations or respond to lawful requests
  • Protect the rights, property, or safety of our business or customers

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your experience, measure site performance, and analyze visitor activity. You can manage or disable cookies in your browser settings. Some features of the website may not function properly without cookies enabled.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to keep your data secure, no online transmission or storage system can be guaranteed completely safe.

7. Your Privacy Rights

You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections or deletion of your data
  • Opt out of receiving marketing emails or promotions

To exercise your rights, please contact us using the information below.

8. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child’s data has been collected, we will delete it promptly.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies when visiting.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Sure Temp Heating & Air
Gainesville, Georgia
 Phone: 470-600-9629
 Email: matt@suretempac.com